I've received a warning, what should I do next?

No immediate action is required from you. If we need additional information, we’ll reach out to you directly.

If your account is on probation, it’s likely due to a violation of our Terms & Conditions. To avoid further action or potential suspension of your account, please follow these steps:

  • If you have multiple accounts, transfer your assets to one primary account and delete the others.
  • Avoid making unmatched or free trades with other users.
  • Do not lend any cards to others.
  • Refrain from any fraudulent or suspicious activities.

At this time, there’s no need to contact our support team unless we ask for more information.

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